City names Mulligan Employee of the Month
September 2, 2008 · Updated 2:23 PM
MARYSVILLE — The city of Marysville has named Carol Mulligan, a program specialist who specializes in business licensing and permitting, as City Employee of the Month for July 2008.
Mulligan has worked for the city for eight years. Among her biggest achievements, she worked on implementing the Master License Service to convert the city’s business license application process to the state’s master license service, administered by the Department of Licensing.
Marysville went “live” with the system in February 2007 and completed the first year with combined state and city business licensing. Mulligan coordinated with state agency staff to ensure a smooth transition.
The service has resulted in time and cost savings to businesses because they can consolidate the license application and submit online through the DOL website, says Community Development Director Gloria Hirashima, whose department oversees licensing. It also saves time and money for the city in that the state processes all renewals and enables customers to submit online, she adds.
The result has been a 66 percent increase in businesses licensed within the city. The department has also received many compliments from customers using the service on ease of use and efficiency of the combined process.
Mulligan is a lifelong resident of Marysville. Among her community involvement, she has volunteered many hours to the Marysville Community Food Bank, her family name synonymous with the food bank since it opened more than two decades ago. She has also participated regularly in the North Snohomish County “Relay for Life” since 2001 for the American Cancer Society.